Financial Service Professional

1 day ago

Wollongong, New South Wales, Australia beBeeCustomerSupport Full time $60,000 - $82,000
Key Customer Support Role

We are seeking an ambitious and customer-focused professional to fill this Key Customer Support Role. As a vital member of our team, you will deliver exceptional service and support to our customers in relation to their financial needs.

About the Job Description
  • Provide outstanding customer support through face-to-face, phone, and online interactions
  • Pursue new opportunities to find tailored financial solutions for customers
  • Utilize various technologies, systems, and digital platforms to meet customer requirements
  • Accurately manage cash handling, balancing, and administrative tasks
  • Collaborate with colleagues to achieve business goals and objectives
  • Maintain high operational standards in accordance with company policies and regulatory requirements
Required Skills and Qualifications
  • Previous experience in sales and service, preferably in retail, banking, or hospitality industries
  • Cash handling experience and attention to detail
  • A learning mindset and ambition to build a career in banking
  • Proficiency in technology and Microsoft Office programs/apps
  • Honesty, integrity, and commitment to following procedures in a regulated environment
  • Flexible approach and ability to take initiative, prioritize tasks, and problem-solve
  • Genuine desire to help people and work collaboratively as part of a team
Benefits

As a valued member of our team, you will have access to training and development opportunities, enabling you to grow professionally and personally.

About Us

Our organization is dedicated to providing simple, competitive, and authentic banking services that benefit our members and communities. With over 144 years of experience, we have a strong reputation for excellence and a commitment to giving back to our communities through our Community Foundation.

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