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Eastern Creek, Western Australia Norwest Recruitment Full time

{"h1": "Customer Service Officer Job Description", "p": "We are seeking a highly skilled and motivated Customer Service Officer to join our team at Norwest Recruitment. As a Customer Service Officer, you will be responsible for providing exceptional customer service to our clients and customers, handling inbound enquiries, and resolving issues in a timely and professional manner.", "ul": [{"li": "Handle inbound enquiries via phone and email, providing accurate and timely responses to customer queries"}, {"li": "Manage a busy inbox, processing sales orders, credits, and general enquiries, working closely with the Supply Chain team"}, {"li": "Respond to customer complaints and concerns, resolving issues in a professional and courteous manner"}, {"li": "Support and work closely with other states across Australia, providing a seamless customer experience"}], "h2": "Key Responsibilities", "ul": [{"li": "Provide exceptional customer service, responding to customer enquiries in a timely and professional manner"}, {"li": "Manage a busy inbox, prioritizing tasks and responding to customer queries in a timely manner"}, {"li": "Work closely with the Supply Chain team to resolve customer issues and improve customer satisfaction"}, {"li": "Support and work closely with other states across Australia, providing a seamless customer experience"}], "h2": "Requirements", "ul": [{"li": "Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues"}, {"li": "Excellent problem-solving skills, with the ability to resolve customer issues in a timely and professional manner"}, {"li": "Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer enquiries"}, {"li": "Strong data entry skills, with the ability to accurately and efficiently process customer information"}], "h2": "What We Offer", "p": "As a Customer Service Officer with Norwest Recruitment, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.", "p": "If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "p": "Please submit your resume and a cover letter outlining your experience and qualifications for this role.", "p": "We look forward to hearing from you.", "lang_code": "en"}