Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Officer to join our team at Norwest Recruitment. As a key member of our customer service team, you will be responsible for handling inbound customer enquiries via phone and email, managing a busy inbox, and providing exceptional customer service.
Key Responsibilities:
- Handling customer enquiries and resolving issues in a timely and professional manner
- Managing a high-volume inbox and responding to customer emails and phone calls
- Working closely with the Supply Chain team to resolve customer issues
- Providing excellent customer service and ensuring customer satisfaction
Requirements:
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Excellent problem-solving and analytical skills
- Ability to work effectively in a team environment
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
About Us:
Norwest Recruitment is a leading recruitment agency specializing in customer service and sales recruitment. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled Customer Service Officer to join our team.
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