Growth and Retention Strategist
1 month ago
We are seeking a skilled and experienced professional to join our Realty & Asset Management team as a Growth & Retention Manager. As a key member of our team, you will be responsible for developing and implementing effective strategies to drive growth of apartments under management and improve owner retention rates.
Key Responsibilities- Develop and implement growth strategies to increase apartments under management;
- Create and implement retention strategies to increase owner loyalty and sentiment;
- Analyse key movement data to identify trends and patterns to inform growth and retention strategies;
- Monitor and report on the performance of growth and retention initiatives;
- Lead and motivate the Owner Relations and Admin Support teams to achieve their goals;
- Effectively resolve escalated owner enquiries and concerns;
- Develop and maintain a high level of knowledge about the management letting options provided by Accor and relevant industry legislation;
- Manage projects related to growth and retention strategies;
- Experience within the Hotel or Property Industry in leading Relationship Management/Business Development/Property Management teams;
- Excellent verbal and written communication skills;
- Fluency (written and verbal) in English - other language skills desirable;
- A current real estate sales certificate or transferrable licence;
Accor is a world leader in the hotel industry, present in 110 countries, with more than 5,000 hotels and 10,000 restaurants and bars. We offer a diverse range of brands, including luxury and high-end, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and bars, private residences, shared accommodation, concierge services and co-working spaces.
We have a portfolio of incomparable brands, led by more than 300,000 employees around the world. Our loyalty program, ALL - Accor Live Limitless, benefits more than 65 million members.
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Growth and Retention Strategist
1 week ago
Derwent Park, Australia Grupo Mantra Full timeAbout the RoleAccor is a world leader in the hotel industry, with a presence in 110 countries and a portfolio of over 5,000 hotels and 10,000 restaurants and bars. The group has a diversified ecosystem, including luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and entertainment, clubs, restaurants and...
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Growth and Retention Manager
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Derwent Park, Australia Grupo Mantra Full timeAt Accor, we're committed to delivering exceptional experiences for our guests and owners alike. As a key member of our Realty & Asset Management team, you'll play a vital role in driving growth and improving retention rates for our apartments under management.About the Role:We're seeking a skilled and experienced Growth & Retention Manager to join our team...
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Growth and Retention Manager
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Derwent Park, Australia Grupo Mantra Full timeAt Accor, we're committed to delivering exceptional experiences for our guests and owners alike. As a key member of our Realty & Asset Management team, you'll play a vital role in driving growth and improving retention rates for our apartments under management.About the Role:We're seeking a skilled and experienced Growth & Retention Manager to join our team...
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Growth and Retention Manager
2 weeks ago
Derwent Park, Australia Grupo Mantra Full timeAt Accor, we're committed to delivering exceptional experiences for our guests and owners alike. As a key member of our Realty & Asset Management team, you'll play a vital role in driving growth and improving retention rates for our apartments under management.About the Role:As the Growth & Retention Manager, you'll lead the Owner Relations and Admin Support...
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Growth and Retention Manager
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