Dedicated Support Associate

6 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $100,000
Support Your Career Growth

We are seeking a skilled and adaptable Dedicated Support Associate to join our team. As a key member, you will be the primary point of contact for clients, providing exceptional support and resolving issues efficiently.

This role offers a dynamic work environment with a hybrid working model, allowing you to balance in-office collaboration and remote work. You will have the opportunity to develop your skills and knowledge, ensuring a seamless client experience.

Your Key Responsibilities:
  • Provide timely and effective support to clients via multiple communication channels
  • Resolve complex issues using internal processes and resources
  • Collaborate with internal teams to ensure consistent and high-quality support
  • Stay up-to-date with product knowledge and best practices to deliver excellent results
Your Requirements:
  • Excellent communication and interpersonal skills
  • Ability to adapt to changing situations and priorities
  • Strong problem-solving skills and attention to detail
  • Familiarity with customer service software or similar tools
  • Tertiary qualifications in a related field or equivalent experience

A willingness to learn and grow is essential for this role, as we invest in your development and career advancement.

Your Benefits:
  • Hybrid working arrangement with flexible schedules
  • Potential performance-based bonuses
  • Weekend shift allowances and time in lieu for public holiday shifts
  • Ongoing learning and development opportunities

Join our team and take the first step towards a rewarding career in customer support.

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