Home Lending Specialist

2 weeks ago


Canberra, ACT, Australia Commonwealth Bank Full time

About Us

At Commonwealth Bank, we're committed to helping our customers achieve their financial goals. Our Home Lending team is dedicated to providing exceptional service and support to our customers, helping them navigate the home buying process with confidence.

Job Summary

We're seeking an experienced Home Lending Specialist to join our team. As a key member of our Home Lending team, you will be responsible for providing expert advice and guidance to customers, helping them achieve their home buying dreams.

Key Responsibilities

  1. Customer Support and Advice

Provide exceptional support and advice to customers, helping them navigate the home buying process and achieve their financial goals.

Lending Solutions

Complete first interviews and appointments with prospective home buyers to determine suitable lending solutions, and submit applications.

Business Development

Develop and maintain internal and external referral sources, and seek external referrals from existing customers to grow your business.

Customer Relationships

Build and maintain strong relationships with customers, providing exceptional service and support to help them achieve their financial goals.

Knowledge and Skills

Develop and maintain a deep understanding of home lending products and responsible lending legislation, and stay up-to-date with industry trends and changes.

Coaching and Development

Attend regular coaching sessions to develop your lending knowledge and skills, and coach your branch colleagues on best practice.

Requirements

  1. Experience

Experience in a similar home lending role from within a bank or mortgage broker environment.

Business Development Success

Demonstrated business development success, with a proven track record of growing business and developing strong customer relationships.

Knowledge and Skills

A well-developed knowledge of home lending products and responsible lending legislation, with the ability to stay up-to-date with industry trends and changes.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're passionate about delivering exceptional customer service and have a strong background in home lending, we'd love to hear from you.



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