Home Lending Specialist
2 weeks ago
About Us
At Commonwealth Bank, we're committed to helping our customers achieve their financial goals. Our Home Lending team is dedicated to providing exceptional service and support to our customers, helping them navigate the home buying process with confidence.
Job Summary
We're seeking an experienced Home Lending Specialist to join our team. As a key member of our Home Lending team, you will be responsible for providing expert advice and guidance to customers, helping them achieve their home buying dreams.
Key Responsibilities
- Customer Support and Advice
Provide exceptional support and advice to customers, helping them navigate the home buying process and achieve their financial goals.
Lending SolutionsComplete first interviews and appointments with prospective home buyers to determine suitable lending solutions, and submit applications.
Business DevelopmentDevelop and maintain internal and external referral sources, and seek external referrals from existing customers to grow your business.
Customer RelationshipsBuild and maintain strong relationships with customers, providing exceptional service and support to help them achieve their financial goals.
Knowledge and SkillsDevelop and maintain a deep understanding of home lending products and responsible lending legislation, and stay up-to-date with industry trends and changes.
Coaching and DevelopmentAttend regular coaching sessions to develop your lending knowledge and skills, and coach your branch colleagues on best practice.
Requirements
- Experience
Experience in a similar home lending role from within a bank or mortgage broker environment.
Business Development SuccessDemonstrated business development success, with a proven track record of growing business and developing strong customer relationships.
Knowledge and SkillsA well-developed knowledge of home lending products and responsible lending legislation, with the ability to stay up-to-date with industry trends and changes.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you're passionate about delivering exceptional customer service and have a strong background in home lending, we'd love to hear from you.
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