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Logistics Operations Coordinator

1 month ago

Keilor East, Victoria, Australia Expeditors Full time

As a Logistics Operations Coordinator with Expeditors, you will play a pivotal role in ensuring seamless delivery of Air, LCL and FCL shipments to our clients. Your primary responsibility will be to coordinate transportation services utilizing our approved providers while minimizing storage and detention charges.

The ideal candidate will possess exceptional customer service skills, with the ability to effectively communicate with customers and service providers to ensure timely and compliant shipment processes. You will also take ownership of understanding and complying with our internal process standards to deliver accurate and timely results.

Key responsibilities include:

  • Customer Service: You will work closely with customers to understand their needs and document their requirements for future use.
  • Operational Excellence: You will ensure that all deliveries are completed on time, accurately, and in compliance with regulatory requirements.
  • Service Provider Relationships: Building strong partnerships with shipping lines, transport companies, and freight yards is crucial to delivering exceptional service to our clients.

To succeed in this role, you should have proficient Microsoft Excel and Word skills, experience with Expedient and ICS systems is preferred but not necessary. A proactive approach to problem-solving, courteous communication, and excellent phone manner are essential.

At Expeditors, we value our employees and offer an attractive health insurance package, career development opportunities, and an Employee Stock Purchase Plan. Our employee appreciation program acknowledges the importance of your contributions to our success. We prioritize financial security, recognizing that your job and well-being are vital to our business.

With a focus on continuous improvement, we utilize technology solutions and evolve our roles and processes to enhance efficiency and job satisfaction. As a Logistics Operations Coordinator, you will contribute to our mission of providing exceptional logistics services and enjoy a competitive salary ranging from $65,000 to $85,000 annually, depending on location and experience.