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Sydney Luxury Hotel Attendant

1 month ago


Sydney, New South Wales, Australia Echo Entertainment Group Full time

We are currently seeking a highly motivated and customer-focused Hotel Attendant to join our team at The Star Sydney.

As a Hotel Attendant, you will play a vital role in delivering exceptional guest experiences by providing outstanding service and ensuring seamless arrivals and departures for our valued guests.

Key responsibilities include:

  • Naturally confident with a clear understanding of what it means to deliver a truly unique guest experience
  • Providing exceptional service to our guests by answering all types of enquiries and handling their luggage

The ideal candidate will possess:

  • A warm and welcoming approach to delivering exceptional customer service
  • Excellent communication skills and meticulous grooming
  • A sound knowledge of the local area and Sydney events
  • Energy, enthusiasm, and a can-do attitude
  • Open Australian drivers license
  • Flexibility to work across a 24/7 roster

In return, we offer a competitive salary package including:

  • Estimated salary: $60,000 - $80,000 per annum
  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Uniform laundered and ready for you daily on property
  • Rosters confirmed in advance and available direct to your mobile
  • Free transport on Light Rail from Central to The Star
  • $10/day parking available on property
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy – limitless career opportunities

About us:

The Star Sydney is a world-class entertainment and resort destination offering a range of amenities and services. Our hotel features luxurious rooms, fine dining options, and state-of-the-art facilities. We are committed to creating a diverse, equitable, and inclusive workplace that values teamwork and individuality.