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Customer Service Representative
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We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.
Key Responsibilities- Customer Service: Provide personalized service to customers, answering questions and making product recommendations to drive sales and enhance the customer experience.
- Product Knowledge: Develop and maintain a strong understanding of our products, including their features, benefits, and applications.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
- Teamwork: Collaborate with colleagues to achieve sales goals, support store events, and contribute to a positive and inclusive team culture.
- Adaptability: Be flexible and adaptable in a fast-paced retail environment, responding to changing customer needs and priorities.
As a Customer Assistant with Endeavour Group, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer:
- Competitive Salary and Benefits: A competitive salary and benefits package, including exclusive discounts on products and services.
- Opportunities for Growth: Career development opportunities, including training and education programs to help you advance in your career.
- Collaborative Team Environment: A positive and inclusive team culture, with opportunities to work with a diverse and talented group of colleagues.
To be successful in this role, you will need:
- Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers and colleagues in a professional and courteous manner.
- Product Knowledge: A strong understanding of retail products and services, with the ability to learn and adapt to new products and technologies.
- Teamwork and Adaptability: The ability to work collaboratively with colleagues, adapt to changing priorities, and maintain a positive attitude in a fast-paced retail environment.
