Retail Customer Service Representative

4 weeks ago


KalgoorlieBoulder, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.

Key Responsibilities
  • Provide outstanding customer service and support to customers in our retail stores
  • Identify and meet the needs of customers through personalized solutions and product recommendations
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Develop and maintain strong relationships with customers and colleagues
  • Stay up-to-date with the latest products and services, and provide expert advice to customers
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading telecommunications company
  • A range of flexible work arrangements to suit your needs
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and sales skills
  • Ability to build strong relationships with customers and colleagues
  • High school diploma or equivalent required
What We're Looking For

We are looking for a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences. If you have a strong desire to succeed in a sales and service role, and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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