
Senior Business Process Consultant
4 days ago
Our mission is to empower businesses through intelligent automation and human-centric technology services.
- We collaborate with leading technology companies to provide cutting-edge solutions that transform businesses, industries, and government services.
- You will contribute to core advisory, solution delivery, and client engagement actions as a Lead Consultant.
- Your key responsibility will be to leverage your expertise in the ServiceNow space to drive key outcomes for our practice and clients.
Your day-to-day will vary but you can expect to:
- Analyse and improve client business processes in areas such as IT Strategy & Operations, HR Management, Governance Risk & Security, Cyber Security Management, and Customer Service Management.
- Collaborate with clients to understand operational challenges and design effective solutions aligned to platform capabilities and business requirements.
- Leverage consultancy skills on business process design, configuration, and optimisation.
- Lead projects and a dedicated team, ensuring high-quality deliverables, successful implementation, and high client satisfaction.
You'll have diverse project opportunities including early-stage demonstrations, proof-of-concepts, hosting requirements workshops, solution designs, test planning, deployment, and hyper care activities.
Key EligibilityAs this role involves working with a Federal Government client, we're seeking Australian Citizens with an active Baseline or higher security clearance or the ability to obtain one.
Required Skills and QualificationsWe look for individuals who thrive in dynamic, fast-paced environments and bring a passion for technology, problem-solving, and collaboration.
- We require ServiceNow platform expertise, particularly in design and development, platform workflows, applications, core platform capabilities, governance, and scalability.
- You'll need strong experience developing with languages/technologies such as HTML, CSS, Angular, HTTP, REST, SOAP communication protocols, SSL, SAML 2.0, and SDLC methodologies.
- We'd also like to see analytical approaches and excellent verbal and written communication skills.
xAmplify was recognised as a Great Place to Work in 2024. When you join us, you'll find a workplace designed to let you grow professionally, provide flexible working options, support wellbeing, and offer exclusive benefits.
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