Operations Excellence Specialist

6 days ago

Brisbane, Queensland, Australia beBeeLeadership Full time $100,000 - $140,000

Project Operations Expertise

This role is ideal for seasoned professionals with strong leadership skills and experience in managing complex projects. As a Project Operations Expert, you will oversee daily operations, ensure that service level agreements (SLAs) are met, track performance metrics, and drive continuous improvement initiatives.

Key responsibilities include:

  • Managing client relationships and coordinating support teams
  • Ensuring SLAs are met and tracking performance metrics
  • Escalating critical issues and facilitating timely resolution
  • Maintaining resource utilization and workload balancing across modules/support streams

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also be responsible for maintaining high levels of quality and efficiency in project delivery.

Requirements:

  • Strong leadership skills and experience in managing day-to-day operations of complex projects
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Experience in managing client relationships and coordinating support teams

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