Operational Excellence Specialist

7 days ago

Brisbane, Queensland, Australia beBeeEXCELLENCE Full time $120,000 - $170,000
Job Overview

We are seeking a highly skilled Operational Excellence Specialist to join our team. As an Operational Excellence Specialist, you will play a critical role in driving operational excellence for our Service Operations Teams.

Your primary responsibility will be to deliver contractual monitoring reports, create and execute measurement and verification plans, and perform custom data analysis for various time-series sets of data, including interval utility data, building automation system trend data, and other logged data series.

Main Responsibilities:

  • Provide support to the Service Operations Teams and Sales Teams in terms of Facility Performance tasks
  • Identification, review and tracking of Facility Performance Opportunities (FPOs)
  • OpenBlue Connected workflow management and PSA delivery
  • OpenBlue Connected site outcome management and resolution
  • OpenBlue Connected site reporting
  • OpenBlue Connected site Global rule management
  • Digital Solutions operational training and update communications
  • Assist Client Solutions Manager (CSMs) and Service Account Managers (SAMs) with engineering support for roadmaps and ROI models
  • OpenBlue Connected chiller management
  • Deliver results to customers within predetermined financial and non-financial objectives
  • Lead Frontline Service Professionals' (FLSPs) and Client Solutions Managers (CSMs) to drive growth
  • Provide monthly reporting on Facility Performance Opportunities (FPOs), OpenBlue Connected and Connected Chillers forecasting
  • E nsure compliance with all aspects of our Ethics Policy & 100% compliance to our Safety Health & Environment Management System (SHEMS)

Requirements:

  • Significant understanding in Facility Performance and Sustainability
  • Strong understanding of Facility HVAC, Chillers, Mechanical and Electrical systems
  • Previous experience supervising/directing work of other technicians
  • Effective written and verbal communication skills
  • Customer focus approach
  • Sound commercial and business acumen
  • Proficient with MS Word and Excel and the ability to program or code software
  • NABERS Certification preferred

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