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National Operations Leader
3 weeks ago
We are seeking an exceptional National Operations Manager to lead our oncourse wagering channel. This is a high-impact role where your leadership will shape the customer experience, strengthen industry relationships, and drive commercial results.
As National Operations Manager, you'll be responsible for maximising turnover, revenue and profitability by implementing business strategy and overseeing end-to-end operations. This includes budget management, national rostering, administration, and maintaining the highest standards of compliance and safety.
Your Responsibilities:- Lead and inspire a team of dedicated managers
- Drive commercial performance — maximising turnover, revenue and profitability
- Oversee national rostering, budgets, administration, and project delivery
- Ensure compliance with regulatory requirements while maintaining the highest standards of safety and integrity
- Partner with race clubs and industry stakeholders to deliver a consistent, engaging oncourse customer experience
- Champion continuous improvement, innovation, and operational excellence across the network