
Become a Membership Growth Champion
1 week ago
Are you driven to help others achieve their goals? Do you thrive in a dynamic environment where no two days are the same?
As a Membership Growth Specialist, you will be at the forefront of inspiring thousands of people to embark on a journey towards becoming more active, fulfilled, and confident versions of themselves.
With a focus on driving membership growth through outreach activities, you will generate and convert high-quality sales leads by inspiring people to take action that has a positive impact on their physical, mental, and emotional wellness.
You will also aid membership retention through positive interaction with our existing members, assisting them with enquiries, and providing exceptional customer service that motivates them to continue their fitness journey.
Key Responsibilities:
- Contribute to achieving sales targets by performing outreach activities and generating high-quality sales leads
- Provide sales presentations and tours to prospective members, creating great member journeys via positive and personalised interactions
- Achieve successful outcomes to enquiries, ensuring a seamless experience for our members
- Participate in regular service calls to new and existing members, recommending club-based products that boost their results and amplify their experience
- Achieve required number of lead contacts via telephone to maximise sales opportunities
Requirements:
- Current First Aid & CPR certificate
- Problem-solving mindset - provide solutions that meet the needs of our potential members
- Excellent communication skills - talk to anyone with ease and inspire them to take action
- Goal-focused drive - continuously look for new ways to excel yourself
- Team player - rally through hard times and celebrate personal and team success
- Customer focused - build rapport with people of all backgrounds and motivated to help them achieve their goals
What We Offer:
- Competitive package including base salary, super, and uncapped commission
- Complimentary Platinum Fitness First membership
- Anniversary leave days and additional free gym membership for friends and family
- Career opportunities with Asia Pacific's largest diversified fitness group
- Ongoing training and support to develop your customer service, sales, and leadership skills
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