Duty Manager

2 weeks ago


Lismore, Australia Lismore City Council Full time
About the Role

We are seeking a dedicated and customer-focused Duty Manager to lead the day-to-day operations at the Lismore Memorial Baths. As the lead lifeguard and supervisor, you will be responsible for ensuring the smooth operation of the facility, managing customer inquiries, and maintaining a safe and enjoyable experience for all patrons.

Key Responsibilities
  • Lead and supervise the day-to-day operations at Lismore Memorial Baths
  • Deliver excellent customer service, including handling inquiries and providing support to staff
  • Ensure compliance with Work Health and Safety (WHS) policies and manage risk within the facility
  • Operate the Links software program for administration, including end-of-day reconciliation and banking
  • Maintain the cleanliness and presentation of the facility at all times
  • Supervise patrons to ensure their safety and compliance with facility regulations
What We Offer
  • Salary starting from $30.40 an hour plus superannuation
  • Flexible work options working within operational requirements
  • Health & Wellbeing and Employee Assistance Programs
  • Training and development opportunities to build and maintain capabilities
Requirements
  • First Aid Certificate (can be attained as part of training)
  • Royal Life Pool Lifeguard Certificate (can be attained as part of training)
  • Chief Fire Warden Certificate (can be attained as part of training)
  • NSW Working with Children Check
  • Ability to work independently and as part of a team, with strong conflict resolution and negotiation skills

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