High-Volume Customer Service Specialist

1 week ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $60,000 - $90,000
Customer Service Representative Opportunity

We are seeking a professional and motivated individual to join our high volume service department. This is an excellent opportunity for someone who values great guest service and wants to be part of a positive workplace environment.

The role is to assist our busy team with the provision of a high-quality customer service experience for all callers and guests to the dealership on a daily basis.

Key Responsibilities:
  • Provide strong administration skills to support the team's operations
  • Utilize working knowledge of MS Office Suite, including MS Outlook and Excel, to manage customer service bookings and communicate effectively with guests
  • Understand customer requirements and provide service to a high level, meeting deadlines and communicating when this is not possible
  • Provide a consistent high level of customer service during busy times in reception and on the phone

Benefits Include:

  • Extensive training and development opportunities
  • Access to a range of employee benefits
  • A commitment to diversity and inclusion


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