Automotive Workshop Manager
6 days ago
Job Summary
We are seeking a highly organized and motivated Workshop Manager to join our dynamic team at Llewellyn Motors. The ideal candidate will have a strong background in automotive workshop management, experience in Subaru, Toyota and Hyundai vehicles an advantage but not essential.
Key Responsibilities:
- Workshop Operations: Oversee daily workshop operations, including scheduling, workflow management, and resource allocation to ensure efficient and timely service.
- Team Leadership: Supervise and support a team of technicians and service advisors, fostering a collaborative and productive work environment.
- Customer Service: Address customer inquiries, resolve complaints, and ensure that all service-related issues are handled professionally and promptly.
- Quality Control: Monitor and maintain high standards of workmanship, ensuring all services and repairs meet or exceed manufacturer and company standards.
- Inventory Management: Manage parts and supplies inventory, ensuring availability of necessary components and tools for workshop operations.
- Reporting & Administration: Prepare and analyze workshop performance reports, track key performance indicators (KPIs), and implement improvements as needed.
- Compliance: Ensure all work is carried out in compliance with health and safety regulations, company policies, and manufacturer guidelines.
Requirements:
- Proven experience in workshop management, preferably with Subaru and Hyundai vehicles.
- Strong leadership skills with the ability to manage and motivate a team.
- Excellent organizational and time-management abilities.
- Exceptional customer service skills with a focus on delivering high-quality service.
- Proficiency in workshop management software and Microsoft Office Suite.
- Relevant automotive qualifications and certifications.
- A strong understanding of automotive repair processes and best practices.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement.
- A supportive and friendly work environment.
- Employee discounts on parts and services.
- Comprehensive benefits package including health insurance discounts.
- Onsite cafeteria.
- An opportunity to contribute to a positive work culture.
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