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Workshop Operations Manager
2 months ago
Job Title: Workshop Manager
Job Type: Full-time
Industry: Automotive, Motorcycle
Company: AUTOrecruit
Location: Brisbane, Gold Coast
About the Company:
AUTOrecruit is a leading recruitment agency specializing in the automotive and motorcycle industries. We are committed to providing exceptional service and support to our clients and candidates.
About the Role:
We are seeking an experienced Workshop Manager to join our team and spearhead the expansion of our workshop operations. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the workshop, ensuring efficient service delivery and maintenance of high-quality standards.
Key Responsibilities:
- Workshop Operations: Oversee the day-to-day operations of the workshop, ensuring efficient service delivery and maintenance of high-quality standards.
- Team Management: Manage a team of technicians and support staff, providing guidance, training, and support as needed.
- Process Development: Develop and implement processes and procedures to streamline workshop operations, including scheduling, inventory management, and customer service.
- Service Expansion: Expand workshop services to include servicing and repairs for customer-owned bikes, as well as parts and accessory sales.
- Business Development: Collaborate with the management team to develop strategies for expanding workshop operations throughout Australia, including identifying potential locations and overseeing new workshop openings.
- Performance Monitoring: Monitor and analyze workshop performance metrics, identifying areas for improvement and implementing corrective actions as needed.
- Compliance and Safety: Maintain a safe and compliant working environment, ensuring adherence to relevant regulations and safety standards.
- Supplier Management: Build and maintain relationships with suppliers, vendors, and industry partners to ensure timely delivery of parts and accessories and negotiate favorable terms.
Requirements:
- Experience: Proven experience in workshop management, preferably in the automotive or motorcycle industry.
- Leadership Skills: Strong leadership and management skills, with the ability to motivate and develop a team.
- Organizational Skills: Excellent organizational and problem-solving abilities, with a keen attention to detail.
- Technical Knowledge: Knowledge of motorcycle and scooter servicing and repair techniques, including familiarity with a variety of makes and models.
- Inventory Management: Understanding of inventory management principles and experience with inventory control systems.
- Communication Skills: Effective communication and interpersonal skills, with the ability to interact with customers, staff, and stakeholders at all levels.
- Adaptability: Ability to work independently and collaboratively in a fast-paced environment, with a flexible and adaptable approach to changing priorities.
- Certifications: Valid motorcycle license and/or relevant certifications preferred.
