Implementing Solutions Strategist

1 week ago

Melbourne, Victoria, Australia beBeeSolution Full time $160,000 - $180,000

Job Title: Solution Implementation Specialist

We are seeking a highly skilled Solution Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for assisting clients in implementing our software solutions and ensuring smooth integration into their existing systems.

About the Role:
  • Implementation: Collaborate with clients to understand their business requirements and configure the software accordingly. Lead the implementation process, ensuring timely completion and successful deployment.
  • Data Uploading: Assist clients in uploading their data into the software system, ensuring accuracy and completeness. Troubleshoot any data-related issues and provide necessary guidance.
  • Business Process Design: Analyze client's existing business processes and recommend improvements or modifications to align them with the software capabilities. Design and document optimized business processes.
  • Subject Matter Expert: Serve as a subject matter expert in lease administration, possessing in-depth knowledge of leasing practices, accounting principles, and relevant regulations. Advise clients on best practices and compliance requirements.
  • Writing Business Specifications: Collaborate with clients to gather and document their requirements for software changes or enhancements. Translate these requirements into clear and detailed business specifications for development teams.
  • Software User Training: Conduct training sessions for clients' staff to ensure they can effectively utilize the software. Develop training materials, user guides, and documentation to support the training process.
  • Technical Support: Provide technical support to clients, troubleshooting and resolving software issues. Escalate complex issues to the appropriate teams and track their resolution.
  • Data Services and Auditing: Perform data services such as data cleansing, data migration, and data integration to ensure the accuracy and integrity of client data. Conduct regular audits to identify data discrepancies and anomalies.
  • Lease Administration: Assist clients in lease administration tasks when requested, including lease abstraction, document management, lease database maintenance, and compliance monitoring.

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