Effective Claims Resolution Specialist

19 hours ago


Perth, Western Australia beBeeClaims Full time $60,000 - $80,000
Claims Resolution Specialist

The role of Claims Resolution Specialist involves managing low-complexity claims from start to finish. This includes capturing and updating accurate claims data, confirming policy coverage, and determining liability by gathering facts and applying relevant laws.

Responsibilities include resolving claims promptly by developing effective strategies, providing regular status updates, and communicating proactively with customers to ensure a positive experience.

This specialist will be responsible for ensuring timely resolution of claims, which is crucial in maintaining customer satisfaction and trust.

Key responsibilities include:

  • Managing claims from initial intake to final resolution
  • Capturing and updating accurate claims data
  • Confirming policy coverage and determining liability
  • Developing effective strategies to resolve claims promptly
  • Providing regular status updates to customers


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