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Banking Consultant

2 months ago

City of Maribyrnong, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Banking Consultant to join our Retail Banking team. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and meeting the financial needs of our customers.

As a Banking Consultant, you will be responsible for:

  1. Providing personalized banking solutions to customers, ensuring their financial needs are met and exceeded.
  2. Building strong relationships with customers, understanding their financial goals and objectives, and providing tailored advice and guidance.
  3. Working collaboratively with colleagues to achieve business objectives and drive customer engagement.
  4. Staying up-to-date with industry trends, products, and services to provide expert advice and recommendations to customers.
  5. Ensuring compliance with regulatory requirements and ANZ policies and procedures.
What We Offer

As a Banking Consultant with ANZ, you will have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities. You will be part of a organization that values diversity, inclusion, and employee well-being.

We offer a range of benefits, including:

  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • Flexible working arrangements
  • Access to health and wellbeing services
  • Discounts on selected products and services
Requirements

To be successful in this role, you will need:

  1. Exceptional customer service skills and a passion for delivering exceptional customer experiences.
  2. Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  3. Knowledge of financial products and services, with the ability to provide expert advice and guidance.
  4. Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  5. Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.