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Senior Financial Services Consultant

1 month ago

Adelaide, South Australia Randstad Full time

The Randstad Group is a global leader in the recruitment and HR services industry. As a customer service consultant with our valued client in Adelaide, you will have the opportunity to work in a dynamic service centre environment.

This role offers full-time hours (Monday to Friday) and is ideal for those who are career driven, passionate about the financial services industry, and willing to learn new skills.

  • Provide exceptional customer service by handling all inbound and outbound calls related to the status of matters.
  • Book settlements and manage expectations of clients and external stakeholders.
  • Take ownership of your client base and ensure that their needs are met.

To be successful in this role, you will need to demonstrate experience in a contact centre environment or customer service.

  • Strong communication skills, both verbal and written.
  • Able to work in a high-pressure, high-volume work environment and meet deadlines.
  • Demonstrated ability to work on computer-based applications and possess strong data entry skills.
  • High level of attention to detail and accuracy.
  • Proactive and self-managed, with a 'can-do' attitude.

The salary for this role is estimated to be around $50,000 - $60,000 per annum, depending on experience. This is a full-time position based in the Adelaide CBD, and Australian citizens or permanent residents are preferred.

If you are looking for a challenging and rewarding career opportunity, please click "APPLY NOW" or email your CV to us. We look forward to hearing from you