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HRIS Platform Optimization Specialist
3 weeks ago
We are seeking a seasoned HRIS specialist to drive the optimization of our HR information system.
Key Responsibilities- Act as the primary subject matter expert for the HRIS platform, driving configuration and maintenance strategies.
- Transform post-implementation challenges into opportunities for system enhancement and business value.
- Maintain system integrity through proactive audits, updates, and preventive maintenance.
- Manage multiple environments (production, test, development) ensuring seamless change control and data integrity.
- Diagnose and resolve sophisticated technical issues with a solutions-focused mindset.
- Partner with internal teams and external vendors to implement sustainable fixes that prevent recurring issues.
- Develop innovative solutions that enhance system stability and user experience.
- Manage and prioritize the system ticket desk, providing functional solutions to business users.
- Collaborate closely with the People & Culture team to translate business needs into powerful HRIS configurations.
- Support payroll operations with framework design, automation opportunities, and compliance assurance.
- Create and maintain comprehensive documentation, user guides, and training materials.
- Lead system release planning with thorough testing and stakeholder communication.
- Anticipate system needs before they become issues, maintaining a service-first approach.
- Enable smooth day-to-day HRIS operations across the organisation.
- Provide technical guidance that empowers users at all levels.
- Champion continuous improvement and efficiency gains.
- Deep HRIS mastery: Extensive hands-on experience with platform configuration, administration, and troubleshooting.
- Technical excellence: Strong understanding of HRIS architecture, capabilities, and integration possibilities.
- Proven independence: Track record of successfully managing HRIS platforms with minimal supervision.
- Problem-solving prowess: Exceptional ability to diagnose complex issues and develop practical, sustainable solutions.
- Communication skills: Ability to translate technical concepts for diverse stakeholders.
- Collaborative approach: Experience working effectively with cross-functional teams including P&C, IT, and vendors.
- Structured execution: Ability to prioritise, scope work independently, and deliver visible, trackable results.
- Attention to detail: Reliable, accountable approach with commitment to accuracy.