Administrative Support Specialist

2 days ago

Launceston, Tasmania, Australia beBeeAdministration Full time $73,814 - $91,488

Role Overview:

This Administration Officer will be based at a front-facing Sciences and Engineering staff contact/reception point, providing customer-focused administrative support and advice to students, staff, and external visitors.

The role involves supporting multiple campuses, with occasional travel to other sites, ensuring seamless service delivery and enhancing the student experience.

">Key Responsibilities
  • Policy Awareness
    • Maintain an understanding of current policies and procedures, offering proactive, accurate, and solutions-focused advice and enquiry management relevant to Sciences and Engineering.
  • Service Enhancement
    • Actively contribute to a superior service culture, identifying opportunities to improve service delivery and implementing effective solutions.
  • Communication and Collaboration
    • Stay connected by communicating across multiple platforms and seeking advice from team members to ensure cohesive working practices.
  • Event Support
    • Provide support to internal communications and events as directed, including interacting with students, their supporters, and members of the public.
  • Procedure Development
    • Contribute to the development and implementation of Standard Operating Procedures through proficient use of the University's systems.

Requirements:

To excel in this role, you will require:

  • Administrative Skills
    • Demonstrated administrative skills including experience with a range of applications, including email, spreadsheet/database and presentation software.
  • Collaboration and Autonomy
    • Proven ability to work in a collaborative team environment and demonstrated capacity to act independently within established guidelines.
  • Customer Service
    • Demonstrated commitment to customer service excellence and proactively contribute to the continuous improvement of systems, processes, and procedures.
  • Organisational Skills
    • Exceptional organisational skills with strong attention to detail and the ability to prioritise and complete tasks within defined deadlines.
  • Interpersonal Skills
    • Effective interpersonal, resilience, communication and influencing skills with a positive can-do attitude that enhances the ability to communicate effectively with a broad range of people.

About the Role:

This Administration Officer position is an exciting opportunity to make a meaningful contribution to the University community. If you are a motivated and customer-focused individual with excellent administrative skills, we encourage you to apply.

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