Respite Administrative Support Officer

1 week ago

Launceston, Tasmania, Australia beBeeAdministrative Full time $63,000 - $83,000

Job Summary

We are seeking a versatile Administrator to join our Respite Teams.

As a Respite Administration Assistant, you will support the team across a variety of day-to-day administration tasks in a dynamic environment. Key responsibilities include front-of-house and telephone reception, assisting with rostering, supporting the administration of program and project initiatives, and other general back-of-house administration.

You will work closely with the Buddy Program Lead and Respite Cottage Site Leads. Your key responsibilities will include:

Key Responsibilities:

- Greeting visitors to the Respite cottages, answering telephone calls and assisting with enquiries and/or directing them accordingly
- Monitoring for new service referrals and managing the client wait list
- Undertaking regular client file auditing to ensure documentation is current and stored correctly
- Scanning, uploading and filing client documentation to Google Drive
- Creating initial assessment packs and admission paperwork for the Buddy Coordinator and/or Clinical specialist
- Creating client profiles on Person Centred Software
- Coordinating services and responding to booking change requests, notifying relevant staff
- Accurately receipting and processing incoming monies, including cash, cheques and credit card payments

About You

We are looking for individuals who will make a positive impact in the lives of our residents and clients.

- Experience in an allied health or medical practice that offered multi-disciplinary service opportunity
- Demonstrated initiative and ability to work independently, taking ownership of workload.
- Exceptional administrative, organisational and time management skills with problem-solving ability
- Excellent communication and interpersonal skills
- Basic knowledge of the requirements of Aged Care Standards as applicable to the role
- Current Driver's Licence (Class car) - willingness and ability to travel between two Respite sites
- Business administration or Customer Service qualification desirable

About Us

Southern Cross Care values diversity and offers benefits to maximise your take-home pay.

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