Customer Experience Manager

4 days ago

Darwin, Northern Territory, Australia beBeeCoordinate Full time $60,000 - $85,000

We're seeking a skilled coordinator to join our dynamic team.

Job Description

This role involves delivering exceptional service to corporate and private clients, coordinating domestic removals, managing ancillary services, and nurturing relationships with key clients.

You'll be responsible for:

  • Coordinating removal assignments and related services
  • Managing client accounts, proposals, storage, and invoicing
  • Maintaining accurate databases and administrative records
  • Responding to client enquiries via phone and email efficiently
Requirements

To succeed in this role, you'll need:

  • Proven experience in building and maintaining strong client relationships
  • Excellent communication and interpersonal skills
  • Able to multitask in a fast-paced environment with attention to detail
  • Strong organisational and administrative skills
  • Competency in Microsoft Office applications
Benefits

We offer:

  • Competitive remuneration and superannuation package
  • Ongoing training and development opportunities
  • Career progression within a dynamic team
  • Employee rewards and recognition programs
  • A supportive and friendly workplace culture

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