Customer Experience Specialist

3 days ago


Darwin, Northern Territory, Australia beBeeService Full time $60,000 - $80,000
Job Overview

We're a team that's been helping people move and manage their information for over 100 years. Our success is built on solid training, real career paths, and a welcoming workplace.

The Role

As a Customer Service Coordinator, you'll be part of a team delivering exceptional service to corporate and private clients. You'll coordinate domestic removals, manage ancillary services, and nurture relationships with clients.

Key Responsibilities
  • Coordinate removal assignments and related services
  • Manage client accounts, proposals, storage, and invoicing
  • Maintain accurate databases and administrative records
  • Respond to client enquiries via phone and email efficiently
  • Work collaboratively with the team to provide solutions and enhance customer experience
About You

To succeed in this role, you'll need:

  • Proven experience in building and maintaining client relationships
  • Strong communication and interpersonal skills
  • Ability to multi-task in a fast-paced environment with attention to detail
  • Team-oriented mindset with strong organisational and administrative skills
  • Competency in Word, Excel, and general computer systems
What We Offer
  • Competitive remuneration and superannuation
  • Mentoring and access to our Learning & Development program
  • Opportunities for career progression within a dynamic team
  • Employee rewards and recognition programs, plus wellness benefits
  • A supportive and friendly workplace culture

This is an opportunity to contribute to a team passionate about providing exceptional customer service.



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