Senior Customer Outcomes Specialist

1 week ago

Sydney, New South Wales, Australia beBeeBusiness Full time $123,000 - $193,000
Drive Business Growth as a Triage Team LeaderAs a seasoned professional, you will lead a dynamic team in delivering exceptional customer outcomes in a fast-paced environment.
  • Oversight of SME and small business customers, including credit card servicing, business discharges, and prequalifying digital lending through website leads for existing and new bank customers with a focus on retention.
  • Development of tailored solutions meeting unique customer needs.
What's in it for you? You'll play a significant part in the future of our industry. Our purpose is to create better futures together. We support your career development, internal career prospects, and flexible working arrangements. Generous paid and unpaid parental leave is available for nominated carers.What do I need?
Previous business banking experience is beneficial. A strong commitment to developing your team, leveraging your experience and insights to drive collective success is required. Essential skills include credit knowledge, sales leadership, and stakeholder relationship management.

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