Business Development Manager

5 days ago

Sydney, New South Wales, Australia Tbwa ChiatDay Inc Full time

About Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

We create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. Our teams tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why You Should Join Our Account Management Team

The Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. As part of our team, you'll manage relationships with innovative international merchants, covering multiple industries and channels. You'll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy.

You'll become an expert in the global payments landscape and level up your skills through our AM Academy. We're looking for a proactive and adaptable Account Manager to join our team in Sydney. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world's biggest brands grow while changing an industry.

Your Responsibilities

  • Collaboration: Work closely with other Account Managers and collaborate on many different accounts.
  • Relationship management: Ramp and grow customers with a focus on commercial growth, customer satisfaction, and reducing churn.
  • Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
  • Project management: Prioritize and manage short and long-term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
  • Technical acumen: Work closely with the Technical and Product teams to manage the integration of the merchant, helping to identify improvements and developments for continued innovation.
  • Feedback: Serve as a feedback loop for your customers internally.

What We're Looking For

  • A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment.
  • Enjoy engaging others and developing strong working relationships internally and externally with customers.
  • Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry.
  • Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers.
  • Strong time management skills and constantly looking for ways to work efficiently.
  • A natural communicator and team player with technical interest, knowledge, and understanding.

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