Business Development Manager

6 days ago

Sydney, New South Wales, Australia Shift Full time
Company Overview
    At Shift, disruption and transformation are key to our mission. We're resetting expectations around how businesses trade, pay and access funds with an experience that is simple and seamless. Enabled by streaming data, we provide credit and payments platforms that are a better way to do business.
    Our goal is to help Australian businesses thrive in an innovative and dynamic setting.

Job Description
    This role oversees the full management of allocated customer account responsibilities. Key responsibilities include acquiring and establishing client relationships with your client portfolio and identifying additional revenue streams from existing customers. The Account Manager role works closely with customers to determine and explore potential solutions through anticipation of their business growth needs.
    Main Responsibilities:
    • Focus on warm leads only to drive new business: lead generator partners, non-accredited broker partners, marketing leads.
    • Manage a small portfolio of 100-200 accounts, with an 80/20 split focusing on acquisition and portfolio management.
    • Work out of opportunities inbox and lead queue on Salesforce.
    • Own and manage the relationship for allocated Shift customers through strategic and effective account management practices, customer service, and general outreach.
    • Respond to and problem-solve customer queries via email and phone.
    • Complete due diligence associated with establishment of new accounts and ongoing management of existing accounts.
    • Collaborate with other operational teams across the Shift business to manage customer portfolio needs and challenges.

Required Skills and Qualifications
    To be successful in this role, you'll need:
    • A business or finance degree (beneficial but not essential).
    • Demonstrated relationship management and sales experience in a professional services setting.
    • Proven experience managing a pipeline of existing customers and potential leads.
    • Strong understanding of financial services (ideally lending) is highly regarded.
    • Proficient with MS Office.

Benefits
    At Shift, we offer a great range of benefits including flexible working arrangements, a diverse and talented team, and career development programs.

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