Hotel Operations Manager

2 weeks ago

Darwin city centre, Northern Territory, Australia Mantra Pandanas Full time
About Mantra Pandanas

Located in the heart of Darwin city, Mantra Pandanas offers a unique blend of modern and chic hotel rooms, studio spaces, and one and two bedroom apartments. Our property features a range of conferencing and event facilities, as well as dining experiences at Table Forty Three, a lagoon-style recreational pool, spa, and fully equipped gym for guests to enjoy.

Job Summary

We are seeking an experienced and dynamic Assistant Manager to join our Front Office Team. As a key member of our leadership team, you will be responsible for creating unforgettable guest experiences while maintaining a high level of team energy. This is an exciting opportunity to take the lead in hotel operations, collaborate with guests, and contribute to roster planning and preparation.

Key Responsibilities
  • Lead the Front Office Team with expertise and mentorship
  • Collaborate with guests to find solutions for any challenges that may arise
  • Contribute to roster planning and preparation
  • Embody authenticity and let your unique self-shine in every shift
Requirements
  • Demonstrated expertise in Hotel Operations, with a track record of assuming leadership roles
  • Knowledge of Sihot PMS is advantageous but not essential
  • Ability to multitask and thrive under pressure, with epic organisational and time management skills
  • Masterful in the art of both written and spoken communication
  • Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Accor Benefits
  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • Learn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
  • Worldwide Opportunities - We are a world-leading hotel operator, with over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
About Accor

We welcome you as you are, and help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

We invite you to apply now and be a part of our dynamic team.

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