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Hotel Operations Manager

2 months ago

Darwin city centre, Northern Territory, Australia Mantra Pandanas Full time
About Mantra Pandanas

Located in the heart of Darwin city, Mantra Pandanas offers a unique blend of modern and chic hotel rooms, studio spaces, and apartments. Our property features a range of conferencing and event facilities, as well as dining experiences at Table Forty Three, a lagoon-style recreational pool, spa, and fully equipped gym.

Job Summary

We are seeking an experienced and dynamic Assistant Manager to join our Front Office Team. As a key member of our leadership team, you will be responsible for creating unforgettable guest experiences while maintaining a high level of team energy. This is an exciting opportunity to take the lead in hotel operations, collaborate with guests, and contribute to roster planning and preparation.

Key Responsibilities
  • Lead the Front Office Team with expertise and mentorship
  • Collaborate with guests to resolve challenges and find solutions
  • Contribute to roster planning and preparation
  • Embody authenticity and showcase unique leadership skills
Requirements
  • Proven expertise in Hotel Operations, with a track record of leadership roles
  • Knowledge of Sihot PMS is advantageous but not essential
  • Ability to multitask and thrive under pressure, with exceptional organisational and time management skills
  • Masterful communication skills, both written and spoken
  • Flexibility to work a rotating schedule, including nights, weekends, and public holidays
Accor Benefits
  • ALL Heartist Membership - Enjoy discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services, and events
  • Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points on worldwide stays
  • Learn Your Way - Access industry-leading training platforms, Accor Academy and Typsy
  • Build Your Network - Connect with over 300,000 Accor professionals globally
  • Worldwide Opportunities - Explore over 400 hotels in the Pacific and 5,000 across 110 countries

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

We invite you to apply for this exciting opportunity.