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Hotel Operations Manager

1 month ago

Darwin city centre, Northern Territory, Australia Mantra Pandanas Full time

About the Role

As a key member of the Mantra Pandanas team, you will be responsible for leading the Front Office Team and creating unforgettable guest experiences. Your expertise in hotel operations will be essential in maintaining a high level of team energy and ensuring seamless day-to-day operations.

Key Responsibilities

  • Guide the hotel's day-to-day operations with expertise
  • Lead the Front Office Team, nurturing their growth and skill-building in a supportive atmosphere
  • Collaborate with guests to find solutions for any challenges that may arise
  • Contribute to roster planning and preparation

Requirements

  • Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager
  • Knowledge of Sihot PMS is advantageous but not essential
  • Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
  • Masterful in the art of both the written and spoken communication

Accor Benefits

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you.
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays.
  • Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy.
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide.
  • Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career.

About Accor

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

We invite you to explore this opportunity further.