Food and Beverage Service Expert

1 month ago


Sydney, New South Wales, Australia Marriott Full time

Job Overview

We are seeking a skilled F&B Service Expert to join our team at Sheraton Grand Sydney Hyde Park. As a key member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests and exceeding their expectations.

Key Responsibilities

  • Assist with the restaurant service period, providing attentive and personalized service to our guests.
  • Deliver service excellence throughout the complete food and beverage experience, ensuring a seamless and enjoyable experience for our guests.
  • Maintain outlet cleanliness and ensure all checklists are completed daily, with a focus on attention to detail.
  • Handle general enquiries, creating meaningful guest experiences that are tailored to their requirements.
  • Support the Food and Beverage team in general operational tasks, working collaboratively to achieve our goals.
  • Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings.

About You

  • You will have a current RSA and relevant experience in a similar role.
  • You will be enthusiastic to escalate your career and motivated to deliver exceptional service.
  • You will be self-motivated, driven, and energized in a fast-paced environment.
  • You will be armed with smart solutions and a can-do attitude.

Our Benefits

  • Exclusive staff discounts on food and beverage and hotel rooms for you, your family, and friends.
  • Be part of our Life with the Works program, enjoying flexible working hours & locations, time off to pursue your passion, and paid leave during your birthday month.
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development, and exciting career opportunities within the Marriott International group.
  • Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program.
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
  • Work for the Largest Hotel Network in the World, which values equality, diversity, and inclusiveness.

About Marriott

Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Join Our Community

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



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