Night Guest Service Agent

4 weeks ago

Gladstone Central, Queensland, Australia Minor Hotels Full time
{"title": "Night Guest Service Agent", "description": "Job Summary

We are seeking an experienced Night Guest Service Agent to join our team at Oaks Gladstone. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring seamless operations during the night shift.

Key Responsibilities
  • Conduct guest arrivals and departures with a high level of professionalism and attention to detail.
  • Provide personalized, proactive guest service to ensure guest satisfaction and loyalty.
  • Maintain accurate guest accounts and adhere to strict confidentiality policies and procedures.
  • Handle guest queries and complaints efficiently and effectively, escalating issues to management as necessary.
  • Ensure all daily tasks are completed accurately and in a timely manner, including maintaining a high level of housekeeping standards.
Requirements
  • Previous hotel front office/reception experience.
  • A commitment to delivering exceptional customer service and a passion for ensuring guest satisfaction.
  • Strong computer skills/knowledge, with training provided for reservations systems.
  • Professional interpersonal and communication skills, with the ability to work effectively in a team environment.
  • A high standard of personal presentation and a commitment to maintaining a clean and organized work environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development within a dynamic and supportive team.
  • A positive and inclusive work environment that values diversity and promotes work-life balance.
How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.

", "lang_code": "en"}

  • Night Guest Service Agent

    4 weeks ago

    Gladstone Central, Queensland, Australia Minor Hotels Full time

    Job Title: Night Guest Service AgentWe are seeking a highly skilled and experienced Night Guest Service Agent to join our team at Oaks Gladstone. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring seamless operations during the night shift.Key Responsibilities:Conduct guest arrivals and...

  • Night Guest Service Agent

    1 month ago

    Gladstone Central, Queensland, Australia Minor Hotels Full time

    Job Title: Night Guest Service AgentWe are seeking a highly skilled and experienced Night Guest Service Agent to join our team at Oaks Gladstone. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring seamless operations during the night shift.Key Responsibilities:Conduct guest arrivals and...

  • Night Guest Service Agent

    3 weeks ago

    Gladstone Central, Queensland, Australia Minor Hotels Full time

    Job Title: Night Guest Service AgentWe are seeking a highly motivated and experienced professional to join our team as a Night Guest Service Agent at Oaks Gladstone. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Conduct guest...

  • Front Office Representative

    6 days ago

    Gladstone Central, Queensland, Australia Minor Hotels Full time

    Job Title: Night Guest Service AgentMinor Hotels is seeking a professional to join our team as a Night Guest Service Agent at Oaks Gladstone on a part-time basis.Key Responsibilities:Conduct guest arrivals and departures in a timely and efficient manner.Provide exceptional, personalized, and proactive guest service to ensure a memorable stay.Maintain...

  • Customer Service Ambassador

    3 weeks ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentOaks Grand Gladstone Hotel is seeking a Guest Service Agent who embodies the spirit of exceptional customer service to join our team on a casual basis.About the RoleAs a Guest Service Agent, you will be the first point of contact for our guests, setting the tone for their stay with our hotel. Your warm and welcoming presence...

  • Customer Service Ambassador

    2 months ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Hotel Guest Service Agent RoleOaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.Key ResponsibilitiesWelcome and check-in guests in a friendly and efficient mannerCommunicate effectively with guests and colleaguesMake bookings and assist guests during their stayRequirementsPrevious...

  • Customer Service Representative

    1 month ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job Title: Guest Service AgentOaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.Key Responsibilities:Welcome and check-in guests in a friendly and efficient mannerCommunicate effectively with guests and colleaguesMake bookings and assist guests during their stayProvide a high level of...

  • Customer Service Representative

    2 months ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job SummaryOaks Hotels is seeking a highly skilled and enthusiastic Guest Service Agent to join our team on a casual basis. As a Guest Service Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.Key ResponsibilitiesWelcome and check-in guests, ensuring a smooth and efficient...

  • Customer Service Representative

    2 months ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job OpportunityOaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.Key ResponsibilitiesWelcome and check-in guests in a friendly and efficient mannerCommunicate effectively with guests and colleaguesMake bookings and assist guests during their stayRequirementsPrevious experience in a hotel...

  • Customer Service Ambassador

    2 weeks ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job SummaryOaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.The ideal candidate will have a passion for delivering outstanding service, ensuring a warm and welcoming experience for our guests from check-in to check-out.Key ResponsibilitiesWelcome and check-in guests in a professional...

  • Customer Service Representative

    4 weeks ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job OpportunityOaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests.Key ResponsibilitiesWelcome and check-in guests in a friendly and efficient mannerCommunicate effectively with guests and colleaguesMake bookings and assist guests during their stayProvide a high level of customer...

  • Customer Service Ambassador

    6 days ago

    Gladstone Central, Queensland, Australia Oaks Hotels Full time

    Job SummaryOaks Grand Gladstone Hotel is seeking a skilled Guest Service Agent to provide exceptional customer service to our guests. As a key member of our team, you will be responsible for ensuring a warm and welcoming experience for our guests, from check-in to check-out.Key ResponsibilitiesWelcome and check-in guests in a professional and friendly...

  • Customer Service Agent

    4 weeks ago

    Gladstone Central, Queensland, Australia Coles Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent. As a key member of our delivery team, you will be responsible for delivering customer orders to their homes in a safe and efficient manner.Key Responsibilities:Deliver customer orders to homes in a safe and efficient mannerNavigate...

  • Technical Support Specialist

    1 week ago

    Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

    Role Summary:We are currently seeking a skilled and motivated Field Service Technician to join our dynamic team at Komatsu Australia Pty Ltd.Key Responsibilities:Provide high-quality service and maintenance on Komatsu construction equipment.Support our valued customers and ensure peak equipment performance in the field.Collaborate with our team to deliver...

  • Field Service Technician

    2 weeks ago

    Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

    Role OverviewKomatsu Australia is seeking a skilled Field Service Technician to join our dynamic team. This role is crucial in providing high-quality service and maintenance on Komatsu construction equipment, supporting our valued customers and ensuring peak equipment performance.Key ResponsibilitiesPerform routine maintenance and repairs on construction...

  • Field Service Technician

    2 weeks ago

    Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

    Role OverviewKomatsu Australia is seeking a skilled Field Service Technician to join our dynamic team in the Gladstone Region. As a key member of our team, you will be responsible for providing high-quality service and maintenance on Komatsu construction equipment, ensuring peak equipment performance and supporting our valued customers.Key...

  • Field Service Technician

    2 weeks ago

    Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia, we're committed to creating value together. Our inclusive culture thrives on diversity, and we encourage applicants from various backgrounds to join our team.The Opportunity:We're seeking a skilled Field Service Technician to provide high-quality service and maintenance on Komatsu construction equipment in the Gladstone Region. This...

  • Field Service Technician

    3 weeks ago

    Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

    At Komatsu Australia, we're committed to creating value together. Our inclusive culture thrives on diversity, and we encourage applicants from all backgrounds to join our team.The Opportunity:We're seeking a skilled Field Service Technician to provide high-quality service and maintenance on Komatsu construction equipment in the Gladstone Region. This role is...

  • Customer Support Representative

    7 days ago

    Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

    Key ResponsibilitiesCustomer Enquiries and Solutions: Respond to customer inquiries, provide solutions to enhance their experience, and address any concerns in a timely and professional manner.Inventory Management and Operations: Collaborate with the team to manage inventory, ensure efficient store operations, and maintain a high level of...

  • Night Fill Team Associate

    3 weeks ago

    Logan Central, Queensland, Australia Woolworths Full time

    Join the Woolworths Team as a Night Fill Team MemberAs a Night Fill Team Member at Woolworths, you will play a vital role in ensuring our stores are fully stocked and ready for our customers. This is a seasonal casual position, typically available from October to February, and you will be required to work a variety of shifts, including Monday afternoons,...