Technical Support Specialist

1 week ago


Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

Role Summary:

We are currently seeking a skilled and motivated Field Service Technician to join our dynamic team at Komatsu Australia Pty Ltd.

Key Responsibilities:

  • Provide high-quality service and maintenance on Komatsu construction equipment.
  • Support our valued customers and ensure peak equipment performance in the field.
  • Collaborate with our team to deliver exceptional products and services.

Requirements:

  • Trade qualification in a relevant mechanical or electrical field.
  • Proven experience working on construction equipment, with specific experience on Komatsu machinery an advantage.
  • Strong diagnostics, troubleshooting, and problem-solving skills.
  • Ability to read and interpret schematics and technical manuals.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and ability to travel to customer sites.

Komatsu Benefits:

  • OEM Machine Specific Training: We provide training to ensure you have the necessary skills.
  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family-friendly benefits.
  • Financial: Income Protection Insurance provided through our company superannuation fund.
  • Career: Recognition, awards, flexibility, further education studies, and internal career development.
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
  • Travel: Discounts with Avis, Qantas, Crown, IHG, and travel agents.
  • Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.


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