Field Service Technician

4 weeks ago


Gladstone Central, Queensland, Australia Komatsu Australia Pty Ltd Full time

Role Overview

Komatsu Australia is seeking a skilled Field Service Technician to join our dynamic team in the Gladstone Region. As a key member of our team, you will be responsible for providing high-quality service and maintenance on Komatsu construction equipment, ensuring peak equipment performance and supporting our valued customers.

Key Responsibilities

  • Perform routine maintenance and repairs on construction equipment, including diagnostics and troubleshooting.
  • Read and interpret schematics and technical manuals to ensure accurate repairs and maintenance.
  • Provide exceptional customer service, communicating effectively with customers to understand their needs and resolve issues.
  • Work independently and as part of a team, collaborating with colleagues to achieve shared goals.
  • Valid driver's license and ability to travel to customer sites.

What We Offer

  • Competitive remuneration package, including base rate, field service allowance, tool allowance, and overtime.
  • OEM machine-specific training to ensure you have the skills and knowledge to excel in the role.
  • Family-friendly benefits, including 16 weeks of paid primary carer parental leave and 4 weeks of secondary carer leave.
  • Recognition, awards, and opportunities for career development and further education studies.
  • Corporate discounts with Bupa, Total Wellbeing Solution with Telus Health, and travel discounts with Avis, Qantas, Crown, IHG, and travel agents.

Requirements

  • Trade qualification in a relevant mechanical or electrical field (e.g., Heavy Vehicle Mechanic, Diesel Fitter).
  • Proven experience working on construction equipment, with specific experience on Komatsu machinery preferred.
  • Strong diagnostics, troubleshooting, and problem-solving skills.
  • Ability to read and interpret schematics and technical manuals.
  • Excellent communication and customer service skills.


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