Pastry Shop Manager

4 weeks ago


Chatswood, Australia Black Star Pastry Full time
About the Role

We are seeking a skilled and charismatic leader to join our team as a Front of House Supervisor at Black Star Pastry in Chatswood.

This is an exciting opportunity to be part of a dynamic and fun environment, where you will lead by example and inspire your team to deliver exceptional customer experiences.

Key Responsibilities
  • Lead and supervise daily front-of-house operations, ensuring seamless delivery of excellent service.
  • Train and mentor food and beverage attendants, providing constructive feedback and guidance to enhance their skills.
  • Develop a deep understanding of our menu, enabling you to provide expert recommendations to customers and drive sales.
  • Implement quality control measures to ensure that food quality and presentation meet our high standards.
  • Deliver outstanding service to all customers, serving food and beverages with professionalism and courtesy.
Your Skills and Qualifications
  • Prior experience in leadership or supervisory roles within hospitality, preferably with a strong background in customer-facing environments.
  • A genuine passion for delivering exceptional customer experiences and a commitment to upholding the highest standards of quality.
  • The ability to build strong relationships with customers, colleagues, and management, fostering a collaborative and inclusive culture.
  • Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders.
Benefits
  • A competitive salary package of $79,666.75, comprising a base salary of $71,450 plus superannuation.
  • A comprehensive range of benefits, including a birthday celebration, personal leave days for mental health and wellbeing, and access to free confidential counselling and support.
About Us

At Black Star Pastry, we pride ourselves on creating a unique and engaging work environment that brings together passionate and talented individuals who thrive in a fast-paced and hands-on setting.

We are committed to cultivating a fun and inclusive culture, where everyone feels valued, supported, and empowered to achieve their full potential.


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