Pastry Shop Manager
4 weeks ago
We are seeking a skilled and charismatic leader to join our team as a Front of House Supervisor at Black Star Pastry in Chatswood.
This is an exciting opportunity to be part of a dynamic and fun environment, where you will lead by example and inspire your team to deliver exceptional customer experiences.
Key Responsibilities- Lead and supervise daily front-of-house operations, ensuring seamless delivery of excellent service.
- Train and mentor food and beverage attendants, providing constructive feedback and guidance to enhance their skills.
- Develop a deep understanding of our menu, enabling you to provide expert recommendations to customers and drive sales.
- Implement quality control measures to ensure that food quality and presentation meet our high standards.
- Deliver outstanding service to all customers, serving food and beverages with professionalism and courtesy.
- Prior experience in leadership or supervisory roles within hospitality, preferably with a strong background in customer-facing environments.
- A genuine passion for delivering exceptional customer experiences and a commitment to upholding the highest standards of quality.
- The ability to build strong relationships with customers, colleagues, and management, fostering a collaborative and inclusive culture.
- Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders.
- A competitive salary package of $79,666.75, comprising a base salary of $71,450 plus superannuation.
- A comprehensive range of benefits, including a birthday celebration, personal leave days for mental health and wellbeing, and access to free confidential counselling and support.
At Black Star Pastry, we pride ourselves on creating a unique and engaging work environment that brings together passionate and talented individuals who thrive in a fast-paced and hands-on setting.
We are committed to cultivating a fun and inclusive culture, where everyone feels valued, supported, and empowered to achieve their full potential.
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