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IT Support Officer
2 months ago
CYOS Solutions is seeking a highly skilled IT Support Officer to join our team and contribute to the development of informative and engaging content for our SharePoint platform.
Key Responsibilities- Content Creation: Research, write, and edit high-quality, accurate, and compelling content for our SharePoint platform.
- Content Management: Organise, categorise, and maintain content on SharePoint to ensure it is easily accessible and up-to-date.
- Collaboration: Work closely with subject matter experts, compliance teams, and other stakeholders to gather information and ensure content accuracy and relevance.
- Quality Assurance: Conduct thorough reviews and proofreading to ensure content adheres to our standards, style guidelines, and best practices.
- User Experience: Optimise content for readability, user-friendliness, and accessibility, keeping the diverse needs of our audience in mind.
- Compliance: Ensure that all content aligns with relevant regulations and policies in our specific sector.
- Continuous Improvement: Monitor content performance, gather user feedback, and make data-driven improvements to enhance the effectiveness of the SharePoint content.
- Training and Documentation: Create user guides and documentation to assist staff in utilising SharePoint effectively for content management.
- 1-2 years Previous experience in creating SharePoint modern webpages and a sound technical understanding of the SharePoint web application.
- Demonstrated experience following documented processes to provide efficient outcomes and identify opportunities to improve and add value.
- Demonstrated experience contributing to the effectiveness and overall success of the team by effectively managing personal workloads, handling competing priorities, and working autonomously.
