Customer Experience Specialist

1 day ago

Cairns, Queensland, Australia beBeeCustomer Full time $64,400 - $84,400
Customer Service Representative

At our branch, we are dedicated to delivering exceptional customer experiences. As a Customer Advisor, you will be the first point of contact for our customers and play a vital role in ensuring their needs are met.

The ideal candidate will have a passion for delivering quality service, excellent communication skills, and a keen eye for detail. If you are a team player who is committed to providing outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Provide exceptional customer service, putting customers at the forefront of everything you do.
  • Identify and recommend suitable products and services to meet customers' needs.
  • Demonstrate our digital banking options, making banking simple, easy, and secure for customers.
Requirements:
  • A degree or equivalent qualification in any field.
  • Excellent communication and interpersonal skills.
  • A strong attention to detail and ability to work accurately.
  • No prior banking experience required - full training provided.
Benefits:
  • Access to discounted banking services, including competitive rates and reduced fees.
  • An extensive range of benefits and offers on travel, fitness, events, and technology.
  • Variety of leave benefits, including parental leave, religious leave, special leave, and volunteer leave.
Join Our Team:

We are committed to creating an inclusive workplace where everyone feels valued and respected. If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this role.

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