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Customer Experience Specialist
3 weeks ago
Deliver exceptional customer experiences by exceeding expectations and creating a positive interaction with every customer.
You will be the first point of contact, ensuring a warm and welcoming experience that encourages repeat visits.
Your Responsibilities- Maintain outstanding store presentation and provide legendary customer service.
- Implement the 4Cs of Customer Care: Communicate effectively, Create opportunities, Collaborate with colleagues, and Continuously improve.
- Maximise sales opportunities through outstanding customer service.
- Sell Value Add Products (VAPs) and accessories.
- Strong customer service skills and ability to work in a fast-paced environment.
- Excellent communication and teamwork skills.
- Passion for fashion footwear and retail/hospitality experience.
- Further career development and training opportunities.
- Free shoes on commencement and staff discounts.
- Reward and recognition vouchers and referral program.
Our workplace values diversity, inclusivity, and authenticity. If you're driven and willing to succeed, we'd love to hear from you.
Confidentiality assured.
Apply Now
