
Business Process Enhancement Lead
4 days ago
We are seeking a skilled Process Transformation Specialist to bring about impactful change in organisations through the analysis, design and implementation of business processes.
- Delve into management and analysis of business processes and pinpoint areas for improvement.
- Utilise BPM tools according to defined modelling methods, ensuring seamless process configuration and adoption.
- Identify the current state of processes, highlight useful and detrimental attributes, document process models, and facilitate stakeholder groups to consensus on new business process designs.
This role will employ various approaches to understanding the current state, including workshops, statistical analysis, process monitoring, data collection, time and motion studies, work sampling studies, data analysis, root cause analysis, business rules and regulatory analysis.
Key Responsibilities:
- Collaborate with clients and the business to identify and dissect core business processes and workflows.
- Pinpoint issues and risks.
- Apply industry-standard business improvement methodologies to deliver desired business outcomes.
- Furnish the business with capability for process improvement analysis, diagnostics and solutions.
- Capture & document AS-IS / TO-BE business processes.
- Conduct Quality assessments of the AS-IS / TO-BE business processes according to defined method.
- Configure and set-up BPM tools (specifically ARIS).
- BPM tool upgrades and administration.
- Develop report scripts (XML, basic Java).
- Illustrate and document business requirements.
Requirements:
- A minimum of 2-3 years experience as a Business Analyst or Process Analyst, preferably on projects.
- Demonstrable experience in Business Process Modelling and Business Process Improvement.
- Strong analytical skills with a proven ability to extensively analyse business processes and workflows.
- Experience facilitating workshops and focus groups.
- BPM modelling notation (e.g. BPMN, EPC, Archimate, DMN ).
- BPM system knowledge (ARIS is preferred).
- Experience developing instructional and procedural documentation and presentations.
- Demonstrated experience in identifying impacts and linkages to the business strategies, organisation and its people, data and systems, business policies and business rules, as well as the physical assets of the business.
- High level of competence with MS Office and MS Visio.
- Experience using Business Process Modelling Repositories like ARIS, BIC, Signavio.
- Basic Java and XML knowledge is an advantage.
- Experience with use case development is not required but may be beneficial.
- Experience with Business Rules analysis.
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