Key Administrative Role

7 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $68,338 - $70,468
Job Description:

This position is responsible for providing expert reception and administrative support across all clinical departments within a major state-wide service. The successful candidate will thrive in a fast-paced, high-performing admin role, working across top-tier dental hospitals.

The key responsibilities include providing frontline customer service, patient access and flow, billing and data collection, patient information and record management, and employing mature interpersonal skills including negotiation. The ideal candidate will also display empathy, respect for confidentiality, conflict de-escalation, resolution, and assertiveness.

Required Skills and Qualifications:
  • Qualifications in Health Administration or proven experience in providing high-level administrative support for a complex clinical/corporate service.
  • Demonstrated experience of strong computer/data entry skills, specifically with electronic systems helping to schedule appointments.
  • Advanced communication skills, including strong interpersonal skills to ensure optimal efficiency.
  • Proven capacity to self-organize and prioritize tasks to consistently meet deadlines with limited supervision.
  • Demonstrated ability to identify issues of relevance, sensitivity, and confidentiality, and knowing when to escalate matters of importance and/or urgency.
  • Proven commitment to the provision of quality customer service.
Benefits:

This position offers a range of benefits, including Paid Allocated Day Off (ADO) every month, in addition to annual leave, and opportunities for professional development and growth.

Others:

This role requires a flexible and adaptable individual who is able to work effectively in a team and provide excellent customer service. The successful candidate will be required to maintain confidentiality and handle sensitive information with discretion.

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