
Chief Digital Strategist
2 weeks ago
Head of Platforms and Digital Services – Australia & New Zealand
About the RoleWe are seeking an experienced professional to lead our digital strategy for the Services business, driving consistency and progress across key must-win areas including Platforms, Onboarding, Data, and the Global Billing System (GBS).
The successful candidate will be responsible for leading the development and commercialization of the digital product suite and spearheading digital transformation initiatives.
About You- Lead and inspire a team of professionals, fostering a culture of creative and strategic thinking.
- Develop and articulate a compelling 3-5 year product strategy and execution roadmap for Platform and Data Services in Australia & New Zealand.
- Champion a world-class product development culture, driving continuous innovation and ensuring product enhancements meet strategic and financial objectives.
- Define, develop, and execute AI/ML use cases in partnership with global teams, aligning with Services business priorities.
- Drive customer segmentation, product positioning, pricing, and marketing strategies for each client segment.
- Explore and develop products and propositions that address clients' end-to-end needs, including pre- and post-onboarding services.
- Execute the strategic digital roadmap, leading marketing campaigns and product communications to launch digital capabilities and drive adoption across the Australia & New Zealand user base.
- Act as the voice of the customer, integrating client and country/cluster feedback into the global product roadmap, strategy, and design to deliver best-in-class client experience.
- Monitor current market and industry trends, identifying strategic opportunities and fostering potential partnerships/alliances with Fin-tech providers for enhanced connectivity.
We offer a dynamic and supportive work environment that fosters growth and development. The successful candidate will have access to a range of benefits, including:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance and retirement savings plan.
- Ongoing training and development opportunities.
- A flexible and remote work arrangement.
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