Duties of a Front Desk Representative

2 weeks ago


Gold Coast, Queensland, Australia beBeeCustomer Full time $50,000 - $72,000

About Medical Receptionists

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  • Medical receptionists are the first point of contact for patients in a medical setting.">
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In this role, you will be responsible for providing exceptional customer service to all patients, managing front desk reception and supporting healthcare professionals with general administration duties.

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The key responsibilities include greeting patients, collecting and entering patient details into the database, scheduling appointments, answering telephone calls and enquiries, providing customer service skills, utilizing communication skills, demonstrating attention to detail and multitasking abilities.

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This role offers the opportunity to work within a dynamic team environment, providing holistic care to patients and contributing to the success of the organization.

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You will have the opportunity to work collaboratively as part of a multifaceted team and independently. You will also have the chance to utilize your administrative skills and provide support to healthcare professionals.

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The successful candidate will be responsible for maintaining a neat and professional presentation, working accurately and efficiently, and meeting deadlines.

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We are seeking a full-time Medical Receptionist to join our team at our Robina practice.

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The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a positive attitude towards providing high-quality customer service.

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A medical receptionist plays a crucial role in ensuring that patients receive timely and effective care. They must be able to manage multiple tasks simultaneously, prioritize their workload, and maintain accurate records.

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If you are a highly organized individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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