Front Desk Supervisor

1 day ago


Gold Coast, Queensland, Australia beBeeCustomerService Full time $80,000 - $125,000
Duty Manager Role

This is a challenging position that involves overseeing the daily activities of our hotel and ensuring the delivery of exceptional service to our guests.

About the Position:

In this role, you will be responsible for managing the front desk, handling administrative tasks, and providing excellent customer service to our guests.

Your Key Responsibilities:
  • Welcome and register owners and guests in a welcoming and efficient manner
  • Provide information about local attractions and amenities
  • Ensure seamless day-to-day operations of the hotel
  • Adeptly address any guest concerns or issues

You will also be responsible for leading and developing a team to provide high levels of customer service.

Requirements:
  • Proven experience as a Duty Manager or Team Leader in a Front Office department (3 years)
  • Knowledge of hotel property management systems, Opera preferred
  • Excellent communication skills, both written and verbal
We Offer:

An equal opportunity employer, offering a dynamic work environment and opportunities for growth and development.



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