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Relationship Coordinator

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City of Parramatta Council, Australia beBeeSpecialist Full time $80,000 - $120,000
Job Overview

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About the Role

You will be responsible for managing and growing key customer relationships with mid-market clients across a range of industries.

Solving complex business challenges, you'll build strong technical expertise in commercial banking products such as working capital financing, trade finance, cash management, and trade facilities.

  • Managing a portfolio of customers with a customer-centric approach
  • Collaborating with Product Partners and the broader credit team to structure deals
  • Working closely with lending services to minimize provisions
  • Building valued relationships with operations teams to build efficiencies and minimize non-lending losses
  • Applying strong credit and industry portfolio analysis skills towards credit proposal recommendations
  • Managing compliance and assessing both new and existing transactions
  • Adhering to Group Audit requirements, meeting QA and Audit compliance standards, and ensuring all matters raised are addressed in a timely and efficient manner
  • Demonstrating mastery of your specialization, skills, and capabilities within the Commercial mid-market & specialist segment domains
  • Developing and maintaining a strong awareness of industry trends, economic conditions, and market forces.
Key Responsibilities

To succeed in this role, you will ideally possess:

  • Ability to build long-term client relationships supported by best-in-class customer satisfaction outcomes
  • Excellent communication and interpersonal skills to engage senior executives, business owners, and financial decision-makers
  • Strong understanding of commercial banking products and ability to analyze financial statements
  • Ability to identify financial opportunities for clients and recommend suitable banking products and services
  • Ability to negotiate and structure complex and customized banking deals
  • Proficiency in evaluating credit risk and managing the lending process, including structuring credit facilities
  • Knowledge of regulatory requirements, risk management principles, and mitigation strategies
  • Experience in leading teams and ability to work with senior management to solve problems