Store Manager

7 days ago


Melbourne, Victoria, Australia Pillow Talk Full time
About the Role

Pillow Talk is seeking a highly skilled and experienced Store Manager to lead our team at our Cranbourne store. As a Store Manager, you will be responsible for driving the operational and sales performance of your store, while creating a positive and engaging customer experience.

Key Responsibilities
  • Lead and manage a team of retail staff to achieve sales targets and provide excellent customer service
  • Develop and implement strategies to drive sales growth and improve store performance
  • Manage store operations, including inventory management, visual merchandising, and stock presentation
  • Coach and develop team members to improve their skills and knowledge
  • Collaborate with the Assistant Store Manager to formulate and execute action plans to leverage the store's potential
  • Act as a brand ambassador and create personalized experiences for customers and employees alike
Requirements
  • Experience in a commercial, customer-centric store leadership role in a busy retail environment
  • A proven track record of leading teams to consistent achievement of revenue targets
  • Operational agility with a strong inventory management capability
  • Fashion or trend-oriented with strengths in visual display and stock presentation
  • Consultative selling experience with proven ability to train and coach in the art of consultative selling
  • Entrepreneurial spirit with a track record of creating and implementing ideas to improve store trade
  • Exposure to high-volume, large-format retailing
  • Strong delegation and ability to optimize team productivity
What We Offer
  • $66,000 plus super, and generous monthly performance incentives (circa $10k pa)
  • 60% store discount after qualifying period – T&C's apply
  • Free onsite parking
  • 100% Australian-owned and operated company
  • One of the largest linen and homewares specialists in the country
  • Opportunities for further learning and career growth
  • Warm, friendly, and supportive work environment
  • Passionate and knowledgeable team
  • On-trend, high-quality products that make 'selling' a true pleasure
  • Family values and a culture of inclusivity and belonging

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