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Business Services Coordinator

2 months ago

Australia Monash University Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Business Services Coordinator. In this role, you will provide exceptional support to our customers and internal stakeholders, ensuring a positive and efficient experience.

Key Responsibilities
  • Reception and Customer Service: Greet and assist visitors, customers, and employees, ensuring a professional and welcoming atmosphere.
  • Meeting and Event Coordination: Manage meeting room bookings, coordinate catering, and ensure timely delivery of services.
  • Administrative Support: Provide administrative assistance, including mail processing, inventory management, and data entry.
  • Facilities Management: Assist with facilities maintenance, staff locker management, and vendor coordination.
  • Security and Access Control: Manage building access control, ID card issuance, and security protocols.
  • Other Administrative Tasks: Perform various administrative tasks, including printing, binding, and mail outs, as required.
About You
  • Previous Experience: Previous experience in reception, customer service, or administrative support is preferred.
  • Customer Service Skills: Strong customer service skills and stakeholder management are essential.
  • Communication Skills: Excellent interpersonal, written, and oral communication skills are required.
  • Organizational Skills: Strong organizational and multitasking abilities are necessary to manage multiple tasks and priorities.
  • Technical Skills: Proficiency with Microsoft Office suite of programs is preferred, but not necessary.
  • Other Requirements: Ability to work reliably and flexibly in a changing work environment, and to handle high-traffic environments with a positive attitude.
What We Offer

As a Business Services Coordinator at Monash University, you will have the opportunity to work in a dynamic and collaborative environment, with a focus on delivering exceptional customer service and support. We offer a range of benefits, including professional development opportunities, access to mentoring and development programs, and a competitive salary and benefits package.